Frequently Asked Questions
Everything you need to know about your Zero-G experience.
How long does shipping take for high-performance electronics?
Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping for urgent tech needs, with all orders tracked in real-time.
What is your return policy for opened hardware?
We offer a 30-day return window. If the product has been opened, it must be returned with all original packaging, cables, and documentation to qualify for a full refund.
Do your products come with a manufacturer warranty?
Yes, all Zero-G electronics include a standard 12-month limited warranty covering hardware defects. Extended protection plans are available at checkout.
Are your devices compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support before using an adapter.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status directly through your Zero-G account dashboard.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna for eligible purchases.